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Right of withdrawal

You can cancel this contract within 14 days without giving a reason.  

 

The cancellation period expires after 14 days from the day on which you or a third party named by you who is not the carrier acquires physical possession of the goods.

 

In order to exercise your right of withdrawal, you must contact us  

 

CHIMBA-STORE eU

Zelda-Kaplan-Weg 5/43

1100 Vienna / Austria

Email: office@chimba-store.com

 

inform about your decision to withdraw from this contract by means of an unambiguous declaration (e.g. a letter by post or email). You can (but do not have to) use the attached cancellation form:

 

 

You can also electronically fill out and submit the cancellation form or any other unambiguous declaration on our website [please insert link to the electronic cancellation form]. If you make use of this option, we will send you an acknowledgment of receipt for this revocation via a permanent medium (e.g. by e-mail) without undue delay.

 

In order to meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period has expired.  

 

Consequences of the withdrawal

If you withdraw from this contract, we will reimburse you - without unnecessary delay, but in any case no more than 14 days after receipt of the notification of your withdrawal - all payments already received from you, including delivery costs (except for the additional costs incurred for one of you desired delivery method that deviates from the cheapest standard delivery we offer). We will issue such a refund using the same method of payment that you used for the original transaction, unless you have expressly authorized otherwise; in any event, you will not incur any fees for such reimbursement. We may withhold the refund until we have received the goods back or you have provided evidence that you sent the goods back, whichever comes first.

 

The goods are returned or handed over to

 

CHIMBA-STORE eU

Zelda-Kaplan-Weg 5/43

1100 Vienna

Austria

 

without unnecessary delay, but in any case a maximum of 14 days after receipt of the notification of your revocation. The deadline is met if you send the goods before the 14-day period has expired.  

 

You bear the direct costs for returning the goods.

 

You are only liable for a decrease in the value of the goods if it is the result of treatment that is not necessary to determine the nature, properties and functionality of the goods.

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